Credit card verification

If you’re requesting a withdrawal, and have used a credit card to fund your Galaxy Sports account, you may be required to send a copy of your ID and/or a copy of both sides of each card used.

This information is requested the first time you are withdrawing after using a new card. It may also be requested at different times for security reasons.

To submit this information, access your account Cashier and go to the AccountVerifications Document Verification section.

Once there, select ID Verification from the menu to send a copy of your ID. Then, go back to the same screen and select Credit Card Verification to send copies of your card.

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