Person-to-person (P2P) withdrawal instructions

Making your withdrawals using person-to-person (P2P) is easy.

Just go the Cashier and follow these steps:

  1. Select Withdraw
  2. Choose the P2P method of your choice: MG, RIA or WU*
  3. Enter the amount
  4. Choose the default receiver (if there is one on file) or register a new receiver
  5. Choose to pay the fees in cash or using BetPoints (if available)
  6. Hit the CONFIRM button and your request will be sent for processing.

*the WU option is not offered at all times, it is available periodically 

Once approved by Galaxy, P2P withdrawals typically take from 24-72 hours to arrive. When the transaction is approved, you’ll be sent an email with all the details you need to collect your money from the P2P agency.

If you're having trouble with a withdrawal or with anything else, feel free to contact our team through Live Chat.  

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