Rollover general explanation

On all deposits made at Galaxy, there is a rollover requirement: an amount of betting action you must fulfill before you are eligible to make a withdrawal.

Rollovers are calculated by multiplying the amount initially credited to your account a certain number of times.

  • If you deposit without claiming any bonus, the rollover will always be 1x (one-time) your deposit amount.
  • If you do claim a deposit bonus, the rollover will be higher and is based on the deposit plus bonus amount.
When selecting a bonus in the Cashier the rollover will display as "RO" (for example, "15xRO" would be a 15-time rollover)


Please also consider the following:

  • Only bets which have been settled (graded) will count toward the rollover.
  • On bets that LOSE, it is always the risk amount that counts towards the rollover.
  • On bets that WIN, the qualifying amount depends on whether or not a bonus was claimed:
    • If a bonus is claimed with the deposit, the lesser of the risk/win amount counts towards the rollover.
    • If no bonus is claimed, it is always the risk amount that counts towards the rollover.
  • On bets that are VOID / NO ACTION or PUSH no amount will be given towards the rollover.
  • Bets made using promotional Free Plays will not count towards the rollover.

For more details on how rollovers are calculated, please see these articles:

Rollovers that have not been completed will be considered excused/cancelled, once the following occurs:

  • The user has no more open bets (ungraded bets).
  • The user has no pending payouts.
  • The user's total account balance (cash and/or Free Play) drops to $5 or less.

If you have questions about your rollovers, feel free to contact the support team at any time on Live Chat.

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