Welcome to the Galaxy Help Center!

Welcome to the Galaxy Help Center, where you'll find hundreds of articles designed to help you get the answers you need.



The Help Center is divided into these main categories:

  • Help Center - beginner info, payments, Bitcoin, account issues, and wagering basics
  • House Rules - detailed wagering rules for all sports and racebook
  • Promotions - all the latest deposit offers, plus Refer-A-Friend, horse rebates and contests
  • Rewards - loyalty program details and how to earn points for cash back rewards
  • Contact Us - operating hours and all company phone numbers can be found here
  • About Us - just a few of the reasons JustBet is among the top sportsbooks in the world
  • Legal - Terms & Conditions, Privacy Policy, and Responsible Gaming resources

Every article includes a rating system at the bottom, in the form of a simple "Yes/No" to the question "Was this article helpful?". We welcome you to rate our articles, to help us keep improving.



You're able to easily browse through sections, with each article showing you a menu of other articles within the same section, plus a list of recently viewed and related articles at the bottom.

You can also jump back to any previous section by using the breadcrumbs path at the top of every page.

But remember, for faster results you can search for specific keywords or phrases. The search works best if you focus on fewer, more relevant words, for example:

  • Decent search = Where can I see my rollover?
  • Better search = rollover

Search memory - the software will remember your previous searches, which auto-populate in the search bar (as long as you have not deleted the cache from your device).

Exact phrases - you can find an exact phrase by using quotes, for example, “bitcoin deposit”.

Exclude results - if there is a certain word you do NOT want to appear in the results, you can use the minus symbol “-” in front of the search term. For example, deposit -credit card will return articles containing “deposit” but excluding the ones containing “credit card”.

If there's anything you can't find in the Help Center, or have feedback or suggestions, feel free to contact us through Live Chat, or by calling 1-877-827-3978, and we'll be happy to assist.

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