Galaxy doesn't charge you any fees for making deposits with Bitcoin or other cryptocurrencies, however exchange wallets do charge fees.
We will reimburse the fees you were charged by the Bitcoin wallet as long as you are depositing $100 or more. Fees will be reimbursed up to a maximum of 15% of the total amount deposited.
Fees must be claimed within 24 hours from when you deposited with us. After 24 hours we cannot consider any reimbursements.
To claim your fees, simply:
- Take a screenshot of the receipt showing when you bought the Bitcoin, or a photo of the actual paper receipt if you used a Bitcoin ATM (the date, address, and amounts must be clearly visible)
- Email the image to firstname.lastname@example.org
Once we receive the details, our dedicated Bitcoin team will credit the fees back to you as soon as possible.